FREQUENTY ASKED QUESTIONS
is an extended vehicle warranty?
Who insures your
plans cover damage due to overheating?
I really take my vehicle anywhere for repairs?
How are repair claims
does my deductible work?
I really need to buy an extended auto warranty?
still have a manufacturer warranty, why buy now?
What if my car repair
facility won't take your plan?
What if I want to cancel my warranty?
Is my warranty
you offer payment plans?
What is an extended vehicle warranty?
known as a vehicle service contract, an extended warranty is
a plan that can be purchased by a
consumer that will
cover the costs of repair, parts, labor, and/or sales tax
for certain repairs or replacements.
They work very
similarly to a manufacturer warranty.
protection involves 2 layers of consumer protection; the
administrator and the reinsurer. Be sure to
check the ratings
of both prior to purchase.
Do plans cover
damage due to overheating?
Yes, make sure
that your plan does NOT have an overheating exclusion in
your extended auto warranty contracts.
Can I really take my vehicle anywhere for
Yes, your warranty
should allow you to choose any dealer, national chain, or
local mechanic to perform the repairs on
How are repair
Bring the vehicle
to the repair facility of your choice, present your warranty
information to the service professional so
that they may
contact our claims department. Your warranty company will
pay for any covered repairs via our company credit
card over the
phone. All you pay is your deductible (if any). There is no
paperwork, no limit on the number of claims you
file, and no need
to pay first and then work to be reimbursed.
No matter how many
items need to be fixed will only require payment of one
deductible. Many extended car warranty
plans offer a zero
deductible option where you'll never reach into your pocket
for a covered repair.
Do I really
need an extended auto warranty?
Your vehicle is a
big investment. You likely spent a lot of money to acquire
it. The longer it stays in great
working condition, the more value you
get from your investment. Extended auto warranties are
designed to protect
your investment by keeping your
automobile in good, drivable shape without you having to
incur a lot of
extra repair costs.
Why buy now?
Especially if I still have a manufacturer warranty.
It actually costs far less to extend
the warranty on a newer vehicle in tip-top shape than it
does for an older
vehicle that's fallen into disrepair.
By buying today, you lock in the costs of an extended
warranty plan now,
while your vehicle's at its best.
What if my car
repair facility won't take your plan?
We find it rarely
happens that a repair facility won't accept extended auto
warranty plans. In fact, many repair
eager to do business with us once they learn that they do
not have to bill us.
What if I want
to cancel my warranty?
guarantees are standard if you are not satisfied with your
plan. Most plans can be canceled within either
30 or 60 days for
a full refund. After that time period, a pro-rated refund
will be issued for the unused portion of
Is my warranty
offer auto warranties that transfer to new owners with a
sale. Make sure that it is transferable for a
fee of $50 or less., you can pass your extended vehicle
warranty direct plan onto the future owner of
should you decide to sell it while you're covered. This can
be a big incentive for a buyer to select your
A variety of
payment plans are offered so that you don't have to wait for
coverage. Your plan's total cost and then have
your credit card,
debit card or checking account charged for as many as 18
equal monthly installments for the balance
depending on the
length of coverage you purchase.